Privacy Policy
By utilizing our services, you are entrusting certain personal data to LOVE NANA. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us for processing. Respecting your privacy is a top priority for us. Therefore, we process your personal data with the utmost care and in compliance with the requirements outlined in the General Data Protection Regulation (GDPR). We will not share any personal data with third parties without your explicit permission. This privacy statement was last updated on the 24th of May 2018.
ORDERS
We use the following data to process orders:
- Name and address
- Telephone number
- Billing address
- Email address
- Payment details
NEWSLETTER
We maintain a newsletter to update interested parties on our products. Your email address will only be added to the subscriber list with your explicit consent. Each newsletter includes an option to unsubscribe.
REGISTRATION
Certain features of our services may require prior registration. After registration, we retain your username and the personal data you provided to eliminate the need for you to re-enter information on subsequent visits, to communicate regarding the execution of agreements, invoicing and payment, and to provide an overview of purchased products and services. We do not disclose the data linked to your username to third parties unless necessary for agreement execution or as required by law. For website registration, we require the following data:
- Name and address
- Email address
- COOKIES
To optimize your service experience, we may use cookies. These are small text files that can be read by a web server in the domain that placed the cookie on your hard drive, storing preferences and settings. Below is a list of cookies used on our website.
LOVE NANA Session: Ensures you are logged in for return visits, saves your shopping bag, and retains personal details to streamline the process.
Abandoned Cart: Saves progress in the buying process and aids in recovering abandoned shopping carts.
Google Analytics: Helps analyze website visits and usage for optimization.
Facebook Pixel: Tracks viewed products to provide relevant offers on Facebook.
Social Media Buttons: Used by service providers to collect personal data.
Third-party Websites
This statement excludes third-party websites linked to ours. We cannot guarantee secure and careful handling of your personal data by these third parties. We recommend reading their privacy statements before using their services.
Security
We implement security measures to prevent misuse and unauthorized access to personal data. While we maintain website statistics, access to individual data is limited to what is necessary for the purposes outlined in this statement.
Your Rights
Right to access: Request information about the personal data we hold on you.
Right to portability: Request a transfer of your personal data to another party.
Right to rectification: Change or complete your personal data.
Right to erasure: Request the erasure of personal data, except in specific situations.
Right to object to processing based on legitimate interest: Object to processing based on our legitimate interest.
Right to object to direct marketing: Opt out of direct marketing by unsubscribing.
To exercise your rights, contact our customer service representative at info@lovenana.nl
Changes to this Privacy Statement
We reserve the right to modify this statement at any time. For questions about our privacy policy, please contact us.